Privacy Policy
Last updated: August 2026
The Ultimate Singing Waiters respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use and protect your personal information when you visit our website, contact us, make an enquiry, complete one of our online forms or interact with our advertising, including Facebook and Instagram lead forms.
Who We Are
The Ultimate Singing Waiters provides entertainment services for weddings, corporate events, private parties, charity events and other celebrations.
For the purposes of UK data protection law, The Ultimate Singing Waiters is responsible for the personal information we collect and use.
Information We Collect
When you contact us or make an enquiry, we may collect information including:
- Your name
- Email address
- Telephone number
- Event date
- Event type
- Venue, town or location
- Approximate number of guests
- Information you choose to provide about your event
- Details of your enquiry and our communications with you
We may collect this information through our website, email, telephone, social media accounts and lead-generation forms provided by platforms such as Facebook and Instagram.
How We Use Your Information
We may use your information to:
- Respond to your enquiry
- Check availability for your event
- Provide information and quotations about our services
- Discuss and arrange your booking
- Administer confirmed bookings
- Communicate with you before and after your event
- Maintain appropriate business and accounting records
- Improve our services and understand the types of enquiries we receive
- Comply with our legal and regulatory obligations
Our Lawful Basis for Using Your Information
Depending on the circumstances, we process your personal information because it is necessary to respond to your enquiry or take steps at your request before entering into a booking agreement; to fulfil a booking you have made with us; because we have legitimate business interests in responding to enquiries and managing our services; because we need to comply with a legal obligation; or, where required, because you have given us your consent.
Facebook and Instagram Enquiries
If you submit an enquiry through one of our Facebook or Instagram lead forms, the information you provide will be passed to The Ultimate Singing Waiters so that we can respond to your enquiry.
We will use the details you provide to contact you about the event or service you have enquired about.
Submitting an enquiry does not automatically subscribe you to unrelated marketing communications.
Facebook and Instagram are operated by Meta and may process information in accordance with their own privacy policies.
Marketing Communications
We will only send electronic marketing communications where we have an appropriate lawful basis to do so.
Where consent is required, we will ask you to make a clear choice about whether you would like to receive marketing communications.
You can ask us to stop sending marketing communications at any time.
Sharing Your Information
We do not sell your personal information.
We may share information where reasonably necessary with trusted service providers who help us operate our business, such as website, email, customer-management, accounting or technology providers.
Where appropriate for your booking, relevant information may also be shared with performers, entertainment team members or suppliers involved in providing the service you have booked.
We only share information that is reasonably necessary for the relevant purpose and may also disclose information where required by law.
How Long We Keep Your Information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, administering bookings and meeting legal, tax and accounting requirements.
When information is no longer required, we will delete it or securely dispose of it where reasonably practicable.
Keeping Your Information Secure
We take reasonable steps to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.
Your Data Protection Rights
Depending on the circumstances, you may have rights relating to your personal information, including the right to ask for a copy of the information we hold about you, ask us to correct inaccurate information, request deletion or restriction in certain circumstances, object to certain uses of your information, withdraw consent where we rely upon it, and exercise applicable data portability rights.
You also have the right to raise a concern with the Information Commissioner’s Office (ICO).
Contact Us
If you have any questions about this Privacy Policy, would like to exercise your data protection rights or would like us to update or remove your information, please contact:
The Ultimate Singing Waiters
Website: www.theultimatesingingwaiters.com
Please use the contact details provided on our website to get in touch.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, business practices or legal requirements. The latest version will be published on our website.